All orders for blank hoop head basketball net hats received before 10 am EST M-F will ship out the same day. You should receive an email confirming your order shortly after you’ve placed it. If you don’t receive that email, please check your spam folder and see if you can locate it. This is important because, if you haven’t received the order confirmation email, you may not receive the email with your shipment notification and tracking information.
All orders for custom hoop heads will ship at the designated time provided by our decorator. The shipping time-frame is dependent on the size of the order but as a guideline you can estimate a base of 3 days plus 1 additional day per hundred hoop heads.
We no longer support international orders.
All items with a value of more than $100 are shipped signature required if possible; please plan accordingly. If you request to deliver the package without a signature then you will be accepting responsibility if anything were to happen to the package.
TheHoopHead.com only ships Monday – Friday and does not ship on US Holidays.